hawaii | Front Desk Associate - Pearl City in Pearl City, HI

Front Desk Associate - Pearl City

  • Massage Envy
  • $39,840.00 - 52,450.00 / Year *
  • 98 Kaahumanu St
  • Pearl City, HI 96782
  • Full-Time
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Overview

What We'll Accomplish Together

As a front desk sales associate at Massage Envy in Pearl City,* essential responsibilities revolve around providing excellent services to members and guests. These include:

  • Answering phone calls.
  • Setting and checking members and guests in and out for appointments.
  • Greeting members and guests upon arrival.
  • Promoting the Wellness Program.
  • Re-engaging inactive members.
  • Keeping management apprised of member concerns and following managers policies, procedures and direction.
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Upholding the Massage Envy brands core values of optimism, gratitude, excellence, consistency and empathy.
  • Staying updated on retail products and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • What it Takes to Succeed

    Qualified candidates will:

    Education, Skills and Training:

  • Have a high school diploma or equivalent (GED).
  • Possess basic math and cash handling experience.
  • Have strong phone and computer skills.
  • Have previous customer service experience (preferred).
  • Be able to prioritize and perform multiple tasks.
  • Work cohesively with others in a fun and fast-paced environment.
  • Possess general knowledge of massage and esthetic services and modalities.
  • Communications and Personal Interactions

  • Have a strong customer service orientation.
  • Possess the ability to communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, co-workers and management.
  • Maintain client confidentiality.
  • Have a positive and encouraging attitude
  • Benefits:

  • 401K program
  • Medical Benefits
  • Paid Vacation
  • Free Sessions
  • Advancement oppertunites
  • Massage Envy Hawaii is the fastest growing spa on the island. Come start your career and join our team by attaching your resume!


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    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.