Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread thats run through those five decades is the phenomenal people that make up our brand our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
Weve built our brand on staying true to our roots while always being out in front of whats next. If you want to be part of an iconic American brand, and help lead the way for where were headed, wed love to have you join us.
The Sales Associate generates sales and cultivates customer loyalty by ensuring customer relationships are created and maintained while ensuring a neat, clean and organized store. Sales Associates are responsible for creating an exceptional Brand experience in the store and are expected to perform a variety of cross-functional tasks as assigned by the Leader on Duty or as needed.
Displays a customer is the priority mindset at all times
Consistently treats all Gap customers and employees with respect and contributes to a positive work environment
Diversity is in our DNA. For twoyears in a row, Gap Inc. has been named one of the most diverse and inclusive companies in the world by the Thomson Reuters Global Diversity and Inclusion Index.
Accountable to contribute to the achievement of store goals and results
Upholds the commitments to the companys processes, values and Code of Business Conduct
Collaborates with store team to develop innovative solutions to business needs
May flex between customer or support roles as needed by the business
At Gap Inc., every day is Equal Pay Day. Gap Inc. pays women and men globally, dollar for dollar equal pay for equal work, and in 2014, Gap Inc. was the first Fortune 500 company to announce equal pay for equal work.
Meets or exceeds Company expectations of customer service throughout the store: genuine/authentic interactions, offering solutions or ideas to customers, providing guidance on product fit and style, fitting room experience, loyalty programs, communication and execution of customer promotions / incentives, etc.
Executes Omni-Channel processes to ensure customer needs are met (i.e., SFS, RIS)
Promotes customer loyalty by educating customers about our loyalty programs
Communicates customer feedback and opportunities with the management team to improve the overall customer experience
Offers current style advice and is knowledgeable on trends as well as the products we offer
Performs various product placement, replenishment and recovery tasks to maintain a visually appealing, easy shopping experience for our customers
Perform cash register functions
Want to be part of one of the world's most iconic retailers
Are confident and motivated by the opportunity to interact with customers while helping them bring their individual styles to life
Have strong communication, influencing and time management skills
Enjoy being part of a team environment
Preferably have previous retail and/or customer service experience
Have availability and flexibility to work nights, weekends, store openings and closings, to meet the needs of the business
Can safely lift 30 lbs. and can maneuver throughout the sales floor and stockroom
High School Diploma or equivalent experience preferred
Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs.
Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shift.
This job description intends to describe the general nature and level of work people assigned to this job perform. It is not intended to include all duties and responsibilities. The order in which duties are listed is not significant.
Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic andOld Navy,30% off at Outlet and 25% off at Athleta for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
Associated topics: b2c, door to door, electronic commerce, residential, residential customer, residential sales, retail, retailer
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.