• Four Seasons Hotels Limited
  • $39,840.00 -52,450.00/year*
  • Kurtistown, HI
  • Hospitality - Lodging/Resort/Travel
  • Full-Time
  • 161338 Opeapea Rd

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Aloha! Four Seasons Resorts Lana'i is seeking a Guest Services Assistant Manager.


The Guest Services Assistant Manager directs and controls the activities of all Guest services positions, Guest Services Coordinators, Door Attendants, Valet Attendant, Bell Attendant, Ambassador Drivers and Pueo Attendants. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies. Also manages the transportation and maintenance of the Resort fleet of vehicles.

We are looking for passionate and committed individuals that have excellent personal presentation and interpersonal skills and problem solving abilities. Proficiency in Hotel property management systems, in particular Opera and Micros is preferred. Strong supervisory and managerial skills are essential. We are looking for candidates with 1-3 years of Guest Services/Front Desk supervisory and/or management experience. A hospitality degree is preferred, however, not essential with relevant work experience.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.


On this pristine island, Four Seasons Resorts Lanai provides a one-of-a-kind experience - presenting both ocean and highlands landscapes and balancing a sense of tranquility with an abundance of recreational activities. In our exquisite Resorts - frequently listed among the world's finest - Four Seasons combines the very best of Lana'i. Four Seasons Resorts Lana'i has been named Best Hotel in The USA by U.S. News & World Report, the global authority in rankings and consumer advice, in 2018 Best Hotels rankings. As an employee of the Four Seasons Resorts Lana'i the opportunities are endless and so are the experiences!

  • Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
    Associated topics: beach, bell attendant, clubhouse, guest, host, inn, lobby, rapids, spa, sunset

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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