Customer Service Representative (Freight and Logistics)

Compensation

: $38,200.00 - $57,720.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



Title : Customer Service Representative
Industry : Freight Forwarding, Logistics
Location : Honolulu, HI (Mapunapuna)
Work schedule : Full-time, (Tues-Sat, 7am-4pm)
Pay Rate : Up to $16.00/hr

We are seeking a Customer Service Representative for a freight forwarding company in the Mapunapuna area. You will be responsible for phone and email correspondence, maintain and take ownership of client and vendor files, documentation and general administrative duties. Please call ( 808) ###-#### to schedule an interview.



Job Requirements:

Customer Service Representative Duties:

  • Provide exceptional customer service and follow up to clients regarding shipments to ensure vendor satisfaction
  • Enter and update flight database, customer entry, and template records as necessary to maximize efficiency and accuracy
  • Data entry of time-sensitive information
  • Answer and transfer calls to the appropriate point of contact in the organization
  • Research status of products using internal software - will train the right individual!
  • Scanning of documents and additional administrative tasks as assigned

Customer Service Representative Requirements:

  • Minimum combination of one (1) year of administrative and customer service experience
  • Proficiency with MS Outlook, Word and Excel
  • Experience with export/freight forwarding experience preferred
  • Ability to multi-task in a fast-paced environment and work with various personalities

Benefits of working with Express Employment Professionals:

  • Weekly Paychecks
  • Holiday Pay (qualification required)
  • Medical & Dental Benefits

How to apply for the Customer Service Representative Opportunity:

  • CALL (808) ###-#### TODAY! (Office Hours: Mon-Fri, 8:00am-5:00pm)
  • REPLY to this job posting with an updated resume
  • APPLY ONLINE - Express Website

Associated topics: agent, answer, call center associate, call center representative, clerk, coordinator, customer care specialist, customer service, customer service associate, internship * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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